PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING OUR WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. Do not continue to use kennycoogan.com if you do not agree to take all of the terms and conditions stated on this page.
Gaurantee & Plant Return Policy
Critter Companions by Kenny Coogan guarantees the live and healthy arrival of our plants. Issues with your order must be submitted within 24 hours of receiving your plants. Shall something arrive in less than ideal condition, we will gladly work with you to resolve the issue. Due to a variety of growing conditions, after the plants have left our facility , we do not offer returns or exchanges on plants or any live goods after 24 hours of receiving them. We are not responsible for any damage caused by shipping services including; stolen packages or packages unclaimed in a timely manner. No cash returns will be issued. Critter Companions by Kenny Coogan requires that you send photos of the plant and package along with an explanation via email to firstname.lastname@example.org in order to begin the return process. We will refund you or offer you store credit if the plant arrives dead.
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To the fullest extent permissible pursuant to applicable law, Critter Companions by Kenny Coogan disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement.
Limitation of Liability
Critter Companions by Kenny Coogan shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Critter Companions by Kenny Coogan has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
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